PRIVACY POLICY

Darkmatter Agency LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal data. Our website is primarily informational; however, we may collect limited personal information that you voluntarily provide through our contact form.

We collect this information directly from you when you submit it through our website.

Our website is primarily designed for informational purposes. However, if you choose to contact us through our website form, we may collect the following personal information that you voluntarily provide:

• Name

• Email address

• Phone number (optional)

• Message content

This information is collected solely for the purpose of responding to your inquiry. We do not require or request sensitive personal information. Please do not include sensitive personal data (such as Social Security numbers, financial information, or health information) in your message. Under applicable law, this information may be considered identifiers and contact information.

Any personal information submitted through our contact form is used exclusively to:

• Respond to your inquiry

• Communicate with you regarding your request

We do not use this information for marketing, profiling, or automated decision-making.

We retain personal information submitted through our contact form for no longer than six (6) months from the date of submission.

All such information is deleted on a scheduled basis (January 15 and July 15 of each year) or sooner if a deletion request is received.

We do not maintain a customer database, marketing list, or long-term record of this information.

We do not sell, rent, or share your personal information with third parties. Information submitted through our contact form is accessible only to the business owners and is processed through our email service provider solely for the purpose of delivering and responding to your inquiry.

Our website uses session cookies to enhance your browsing experience. Session cookies are temporary files that are erased when you close your browser. While we do not retain any information from these cookies, there is a potential for inadvertently collecting data during your session. This data is not stored, used, or processed by us in any manner.

We take data security seriously and are committed to protecting any data that may be inadvertently collected through our website. Our agency uses a recognized security framework to guide its data security program and follows applicable best practices when setting up and managing our systems that house and process data. These measures are designed to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information. Access to personal information submitted through our website is limited to authorized individuals and is not stored in a centralized database.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any websites you visit to understand how they collect, use, and share your information.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• The right to know what personal information we collect and how it is used

• The right to request deletion of your personal information

• The right to correct inaccurate personal information

• The right to limit the use of sensitive personal information (if applicable)

• The right to opt-out of the sale or sharing of personal information (note: we do not sell or share personal information)

• The right not to be discriminated against for exercising your privacy rights

To submit a request to access, correct, or delete your personal information, please contact us at:

info@darkmatter.agency

We will respond to verifiable requests in accordance with applicable law.

We may update this Data Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

If you have any questions or concerns about this Data Privacy Policy, please contact us at info@darkmatter.agency. You may also use this email address to request deletion of any personal information you have submitted through our website.

This policy is effective as of January 1, 2026.